Shipping policy

Delivery Terms

1.1 Transit Time Domestically : In general, domestic shipments are in transit for 3 - 7 days

1.2 Dispatch Time
Orders are usually dispatched within a business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

1.3 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

1.4 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

1.5 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

2. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, get in touch with our customer service immediately.

3. Cancellations
All sales are final.