Refund policy

All orders are final and cannot be cancelled once placed. 

If you have received a damaged/wrong product, please contact us via E-mail : wouch.beauty@gmail.com and we will have it fixed.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question on whatsapp /via E-mail.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.